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1. Data controller

FORUM SPORT S.A. with registered office in BIZKAIA, Spain, in BARRIO ETXERRE S/N; (hereinafter FORUM SPORT).

Contact details of the Data Protection Officer: [email protected] indicating in the subject DPO.


2. What data do we process and for how long?

FORUM SPORT will process:

(i) the personal data provided by you when you apply for registration in general; identification, personal, professional and electronic contact details, in particular;

(ii) those provided in the purchase or contracting process, in general; those obtained through the use of the card, as well as the purchases associated with it and data for making/authorizing payment and billing for products and services, in particular;

(iii) those resulting from computer processes (browsing habits or use of the DIGITAL MEDIA AND/OR ENVIRONMENT when using it), IP Address and information collected through cookies, pixel tags and other technologies;

(iv) future derivatives of the contractual relationship;

(v) data that FORUM SPORT may infer from statistical data,

FORUM SPORT will process and store the data while the client is active in FORUM SPORT CLUB, MEDIA AND/OR DIGITAL ENVIRONMENT or FORUM SPORT services, as well as during the period of prescription of legal obligations, which could arise from possible liabilities linked to the processing of customer data.


3. What does the Client consent to when he/she provides his/her data? 

FORUM SPORT processes and stores data necessary for:

(i) Development, management, maintenance and control of the Loyalty Club FORUM SPORT CLUB and related services.
FORUM SPORT, promoter, owner and responsible for the Programme, digital media and/or environment, will store in a file the personal data listed in the previous section, with the aim of developing, managing, maintaining and controlling the Loyalty Club and the services related to it, as well as the correct customer service, based on studies, profiling, segmentation of its data and/or cross references with other files under the responsibility of FORUM SPORT, offering promotions linked to the status of Customer, through electronic or non-electronic means of communication, relating to products or services in the sector in which it carries out its activity (loyalty, sports, leisure, free time, food, home, textiles, insurance, loans, opticians, real estate, telecommunications, technology, information technology, fuel, consumption, tourism, aesthetics, perfumery and means of payment).

This treatment is necessary for the development and execution of this business/contractual relationship. Otherwise you will not be able to be assigned the advantages of the FORUM SPORT CLUB.

However, the Customer may object to the processing of his/her data for promotional purposes and to the reception of such mailings, either during the registration process or at a later time, by following the procedure for exercising rights described in section 4.


4. Can the user object to receiving commercial communications or processing for promotional purposes?

The Customer may at any time object to receiving communications and the processing of his or her data for commercial and promotional purposes by contacting us at [email protected], indicating in the DPO subject line, by clicking on the unsubscribe link for each of the communications received, by calling the customer service number 944 286 618 or by writing to FORUM SPORT, S.A., with registered address at Barrio Etxerre s/n, 48970, Basauri (Vizcaya).


5. Is the data communicated to third parties?

a. Members

FORUM SPORT, within the scope of its loyalty programme, enters into agreements with different Members, who also carry out their activities in the sectors listed in point 3. Sometimes, it may be necessary to communicate to these third parties names and surnames, as well as the number of FORUM SPORT Club Members, in order to be able to carry out the appropriate verifications to apply, on behalf of the different Members, the promotion granted to the Member; otherwise, the advantages relating to the Programme could not always be assigned to these Members.


b. Public Administration, Courts and Tribunals

If the governmental authorities, such as the state security forces, Judges and/or Courts, request or require information or if it is necessary to present it in order to comply with any Law, FORUM SPORT will communicate to such third parties the data that they formally request.


6. How can the user exercise his/her rights of revocation, access, deletion, opposition, rectification, limitation, portability?

All Customers may exercise their rights to access, rectify, delete, revoke their consent, oppose the processing of their data, limit it and/or request the portability of their data, through [email protected] indicating in the DPO subject line,  by writing to FORUM SPORT, S.A., located in Barrio Etxerre s/n, 48970, Basauri (Vizcaya).


7. Information Security and Confidentiality Measures.

FORUM SPORT has adopted the appropriate security measures for its installations, systems and files. It has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided by the customer, thus ensuring their integrity, availability and confidentiality.


8. Cookies Policy

FORUM SPORT uses cookies. All information in the Cookies Policy.


9. Changes to the Privacy Policy

FORUM SPORT scrupulously complies with the applicable laws on data protection and user privacy. To this end, it reserves the right to unilaterally modify, at any time and without prior notice, the conditions of this Policy to adapt it to any regulatory change.