SHIPPING

• Freepick-up in our entire branch network
• Free shipping from 49€ in Spain Peninsula and Balearic Islands.
• Free shipping from 60€ in France, Germany, United Kingdom, Italy, Portugal (except islands).
• For cheaper orders and other countries consult here. hier.

PAYMENT METHODS

• Paypal or credit card for any order amount.
• Cash on delivery for amounts between €45 and €150, without surcharge! Valid for Spain (except Canary Islands, Ceuta and Melilla).
• Bank transfer for amounts from 150€. Valid for Spain.

RETURNS

• FREE returns and exchanges in all our stores, presenting the delivery note that arrives within the shipment. Do you prefer to make the return online? We make it easy!
• Don't get complicated, use our logistics operator if you wish, save time and money.
• In Spain Free Online refund for members. Become a member now here, it's FREE andIMMEDIATE.
• Up to 60 days to make your return!
• Check the return and exchange policy here

DEVOLUCIONES

• No se admitirá ningún cambio ni devolución en el caso de ropa interior y bañadores, artículos de seguridad para escalada (cuerdas, arneses, ochos, bloqueadores...) en el caso de aquellos productos que para su venta requieran de alguna modificación( ej. raquetas de tenis de gama alta que no vengan encordadas de fábrica...) y en productos de nutrición y alimentación.